We're shifting gears
We announced on January 22, 2024 that Vroom has halted all purchases and sales of used vehicles. It has been an honor to serve car buyers and sellers all over the country.Our subsidiaries, United Auto Credit Corporation (UACC) and CarStory, will continue to serve their customers and focus on growing those businesses.
Read full press release
continue your shopping experience
CarStory
Shop over 4 million new and used cars from dealers near you.
Shop on CarStory
Shop over 4 million new and used cars from dealers near you.
Shop on CarStory
we're still here to help
Contact Vroom Support
Email support@vroom.com to have a Vroom representative contact you to discuss your options.
Email support@vroom.com to have a Vroom representative contact you to discuss your options.
Check your order status
If you have a pending transaction you can check the status of your order by logging in to your account
If you have a pending transaction you can check the status of your order by logging in to your account
Still have question?
We've compiled helpful FAQs to help answer any questions or concerns you may have
We've compiled helpful FAQs to help answer any questions or concerns you may have
resources for existing customers
- GAP claims: click here or 1-844-670-1873
- VSP or Multicoverage: 1-844-670-1873
- Roadside assistance: 1-877-675-7254